Aspects of auditing in clinical laboratories
| Journal | Accreditation and Quality Assurance: Journal for Quality, Comparability and Reliability in Chemical Measurement |
| Publisher | Springer Berlin / Heidelberg |
| ISSN | 0949-1775 (Print) 1432-0517 (Online) |
| Issue | Volume 13, Number 9 / September, 2008 |
| Category | Practitioner's Report |
| DOI | 10.1007/s00769-008-0401-y |
| Pages | 505-509 |
| Subject Collection | Chemistry and Materials Science |
| SpringerLink Date | Friday, April 25, 2008 |
Gurdeep Singh Dhatt1, 2
,
Sumedha Sahni1 and Hassan Abu Damir1Abstract Quality
and patient safety are terms that both providers and recipients of
healthcare are very familiar with. Accreditation is another term that
is closely linked to quality and patient safety. Audit is a systematic,
independent, and documented process for obtaining evidence and
evaluating it objectively to determine the extent to which audit
criteria are fulfilled. Accreditation and audit are integral components
of the same process. Three different types of audit are well
recognized—internal, external, and co-operative. Reading of relevant
documents, observation of laboratory practices, and asking open-ended
probing questions are important auditing techniques. For auditing to be
successful, experienced, qualified, and well trained auditors are
essential. Furthermore, the auditor should be open-minded, not
prejudiced, a team player and effective communicator, both in writing
and verbally. In many instances, the emphasis for seeking laboratory
accreditation has shifted from building quality systems—to produce
reliable results and ensure patient safety—to just passing the
inspection. Recently, the emphasis for laboratory quality improvement
has been placed on pre and post-analytical processes in preference to
analytical quality. The analytical quality of laboratory results is
still far from ideal and it may be detrimental if less emphasis is
placed on this aspect of laboratory medicine. Auditing or on-site
inspection as a regulatory tool does not work or present a realistic
picture of laboratory quality. A continuous quality improvement
approach will help laboratories to build quality into their systems.
Keywords Accreditation - Auditing - Continuous quality improvement - Inspectors
Presented at the Conference
“Excellence in Laboratory Medicine”, November 2007, Al Ain, United Arab
Emirates.